COLUMNS

Billing Ethics
by Ellen Lockwood, CLA–Ethics Chair

More and more legal assistants must now account for their time. What once was virtually the sole area of those working for defense firms, now affects a majority of legal assistants at some time in their career. Even those working on contingency cases must keep track of their time to use as proof for requesting awards of attorney and paralegal fees. In addition to keeping accurate records, there are also a few ethical considerations.

Whether you are keeping time records for client invoices or to support a request for an award of attorney and paralegal fees, the same basic rules should be followed.

Actual Work Performed
We have all heard that tasks that are strictly clerical are less likely, or even unlikely, to be compensable in a request for fee recovery. Clients also may resist payment for these tasks. Some clients, particularly insurance companies, have taken to providing their outside counsel with lists of specific tasks and whom they will pay for performing the task. However, all legal assistants must at time perform tasks that others may consider strictly clerical. It is therefore imperative that when you must perform clerical tasks, you keep time records which reflect how that task was important and how it related to the substantive legal work which you performed on the case. Even then, some clerical tasks, such as Bates labeling, may still be denied in fee recovery.

Examples

Incorrect: Bates label documents for production.
Correct: Bates label documents for future identification in preparation for production of same to Defendant Mr. Jones in response to Defendant’s First Request for production.

Incorrect: Review documents from client; file same.
Correct: Receipt and review of various documents from Mr. Smith regarding transaction with Mr. Jones; organize same; incorporate same into master file.

Detail of Time Records
Although you must be thorough, time entries which provide too much detail will not be convincing. Your entries should state what you are doing and why. Whether your work is substantive legal work should be obvious from the project you describe. Avoid vague entries such as “work on file” or “attention to interrogatories.” Neither a client nor the court would want to pay for work described in this manner. In addition, you should be specific about the amount of time spent on a task.

Try not to duplicate the attorney’s tasks. Courts will generally not award time for a paralegal and an attorney to draft a pleading, but they will allow for a paralegal to do the initial drafting and an attorney to revise the pleading.

If a project continues over several days, use language in your time entries that indicates you are proceeding with the project. Phrases such as “initial review,” “begin drafting,” “continued review,” “continued detailed (or extended) review,” “continued drafting and revision,” and “additional phone conference” alert the client (and the court) that your time entries are not merely duplications of previous entries, but that you were moving forward with your work and were conscious of the time entries you made.

Examples

Incorrect: Revise first amended answer.
Correct: Revise first amended answer to include affirmative defenses.

Incorrect: Prepare memo to file regarding phone conference with opposing counsel.
Correct: Prepare memo to file regarding phone conference with opposing counsel regarding tax aspects of purchase and sale agreement.

Incorrect: Phone conference with Mr. Smith.
Correct: Phone conference with Mr. Smith regarding revision of affidavit in support of motion for summary judgment.

Additional Considerations
Of course, all of this assumes you are being ethical in your billing practices. Some examples of unethical billing practices include the following:

  • Padding your time. This is adding hours onto some task to make up for time spent doing non-billable tasks. You are cheating the client.

  • Double billing. This is when you bill for more hours than elapsed, such as when you sit in on a document production, but also bill for revising deposition summaries in another case. The total number of elapsed hours is five, but you bill five for the document production and three for the revisions. The total amount of time is only five hours, therefore it is not ethical to bill for more than five hours.

  • Billing in advance. In order to meet your minimum billable requirement for the month, you enter your time as if you had already completed a task, assuming you will make it up later. This is lying. It also cheats the firm and the client as you will probably have to pad your time on another project later to make up for the time it takes to do the task for which you already billed.

  • Billing exactly the same number of hours as the amount of time you were at the office that day. This is not ethically possible. Regardless of how hard you worked and how few breaks you took, you did not work all eight hours. You took a few minutes to answer the phone, respond to a question, go to the restroom, get something to drink, organize your desk for the next day, etc.

The only legitimate way to bill for more time than you actually spent on a task is if your firm allows you to bill the same amount of time for the same task. For example, if you work in intellectual property law, you might bill the same amount of time to draft a trademark application, regardless of how long it actually takes you. There may be some times when this task takes you less time than the standard time billed, allowing you to bill that day for more hours than you spent in the office. Other times, you will be behind because the task took longer than the standard time billed. This is only fair if you bill every client the same amount of time (or the same fee).

Clients and the courts are more carefully scrutinizing time entries. Unethical practices only encourage clients and the court to look more closely at your time entries and increase the chance that more of your time entries will have to be written off to satisfy the client, or be denied in a request for fees.


LAW & DISORDER

 

Where is Daniel Webster When You Need Him?
United States ex rel. Gerald Mayo v. Satan and His Staff, 54 F.R.D. 282 (W.D.Pa. 1971)

The plaintiff, Gerald Mayo, filed a petition to proceed in forma pauperis in an action against, yes, Satan. Mayo alleged that the defendant, Satan, had “on numerous occasions caused plaintiff misery and unwarranted threats,” and “placed deliberate obstacles in his path and has caused plaintiff’s downfall,” thereby depriving him of his constitutional rights.

The judge found numerous problems with Mayo’s case. He questioned whether the plaintiff could obtain personal jurisdiction over the defendant, noting that it was unclear whether he resided in the court’s judicial district: “While the official reports disclose no case where this defendant has appeared ... there is an unofficial account of a trial in New Hampshire where this defendant filed an action of mortgage foreclosure as plaintiff. The defendant in that action was represented by the preeminent advocate of that day, and raised the defense that the plaintiff was a foreign prince with no standing to sue in an American court. This defense was overcome by overwhelming evidence to the contrary.” The judge also pondered whether a class action would be more appropriate, and noted that the plaintiff failed to give instructions to the United States Marshal for directions for service of process.

Accordingly, the judge denied Mayo’s petition to proceed in forma pauperis and the case, unfortunately, was not heard.


Just Because You’re Paranoid Doesn’t Mean You’re Not Being Watched
George C. Jones v. Dr. Allen L. Ault, 67 F.R.D. 124 (S.D. Ga. 1974)

The plaintiff, an inmate at Georgia State Prison, sought to file an in forma pauperis petition alleging that he was a victim of a “Behavior Modification Program” conducted by the prison, and that the “controlling system is a watchful eye of the State through electronic suveillance of the human body ...” The system, he claimed, “combs” his body and “wantonly monitors and picks up sounds and voices, but is also tuned directly to plaintiff’s brain.” The plaintiff sought $500,000 in damages, claiming the State had “no right without any permission from plaintiff to probe his mind and body with electric current or parabolic sound waves.” He wanted to subpoena several witnesses for examination in order to prove his contentions.

The judge was quite fascinated with the possibilities suggested by the plaintiff. He had some experience with mind control issues, due to an earlier petition filed by an inmate claiming that the parole board employed electronic sensory eavesdropping and brain recording equipment to produce in him a state of “moronism.” The judge considered whether the behavior control device operated through the thalamus, a suggestion derived from Walker Percy’s Love in the Ruins. He also pondered how a mind-reading “psycho-retrieval” device would work, perhaps by transmitting electronic waves to the inmate’s cerebellum, where they would “listen” to the micro-thought impulses and then transmit them to a parabolic reflector. In determining whether to grant relief, the court observed that “a machine that represents a major breakthrough in metaphysics would have been patented,” but noted that no patent had been applied for (although the judge admitted that prison authorities might be motivated not to reveal the existence or operation of such a mind control machine).

Before granting leave to proceed in forma pauperis, the court required Mr. Jones to answer several questions: whether he or any inmate had seen the machine; if not, what evidence did he have as to the existence and operation of the machine; what evidence was there of physical illnesses resulting from exposure to the electronic or sonic waves transmtited by the machine; and what behavioral or personality changes had occurred as a result of the use of the machine. The plaintiff responded, acknowledging that neither he nor anyone else had seen the machine, “But we know that they exist by the powers of perfection.” Mr. Jones also pointed out that the waves particularly attacked the pituitary gland, but were directed at other parts of the body as well, causing such symptoms as “itch between the legs and his private parts and in the rectal area; hunger after eating; sleeplessness; sexual self-excitation; loss of memory; sluggishness; depression; paranoia; fire in the stomach and chst; migraine, et cetera.”

The judge acknowledged that experiments with electronic devices had been done with animals, involving implanted electrodes activated by remote control so that selected regions of the hypothalmus were electically stimulated to produce aggressive or submissive behavior as well as sexual and appetitive responses in animals, but dismissed Mr. Jones’s claim of the existence of a machine capable of producing the “fantastic results” he alleged as “supported by the merest speculation, surmise or ipse dixitism, and thus dismissed the complaint.

Reprinted with permission of David Rosendorf, Miami Beach, Florida from his Lex Loco website.

back to TPJ Online

© 2000, Legal Assistants Division State Bar of Texas