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SUSTAINING MEMBER PROFILE

CaseFileXpress
Tammy Carter, CEO.
Enthusiasm. Determination. Focus.

Whether competing on the golf course as a pro or running Texas’ premier eFiling service provider, Tammy Carter’s enthusiasm for doing things the right way is evident in all aspects of her busy life.  Tammy Carter, CEO of CaseFileXpress, founded the company in 2002 after consulting with the State of Texas to come up with a quicker more efficient way to file court documents. “The legal community benefits from eFiling,” Carter said. “eFiling saves time and money, and it is as secure as traditional, slower methods of filing.”

Carter wanted to make eFiling as simple as possible for her clients.  Her biggest strength, honed from years of consulting with clients to improve their business practices, is being able to listen to customers and develop a solution to fit their needs.  “A lot of people in the IT industry think they know how to run their client’s business better than the client does,” she said, “and that’s a big mistake.”

Even though the eFiling process is easy and clients can handle most issues themselves, Carter insists on “real time” assistance from her staff; 24 hours a day, 7 days a week.  “We know all too well about deadlines and that the hectic, legal world rarely takes a break,” Carter said., “so we’re always on the job.” 

Soon other states will follow the success of Texas and look to begin eFiling their court documents.  Since Carter and CaseFileXpress are pioneers in the field, and focused on finding new and improved ways to service customers, it’s a safe bet that CaseFileXpress will be there blazing the path.  And for Carter, that’s par for the course.

Carter approaches her charitable efforts with as much, if not more enthusiasm, as she does her work.  Her primary contribution is to the American Cancer Society.  Having lost close relatives to the disease and having friends struggle with cancer now, Carter has been moved to donate her expertise and celebrity as a professional golfer by chairing several American Cancer Society golf benefits - raising over $100,000.

Tammy Carter has extensive government experience and more than eight years of experience managing complex software development projects. Carter earned her Bachelor of Science in Management Information Systems from California State University in Sacramento. In addition to her business experience, from 1995 to 1997, she was a professional golfer on the Florida Gold Coast Tour and the Future’s Tour.

 

Texas Paralegal Journal © Copyright 2005 by the Paralegal Division, State Bar of Texas.

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The Paralegal Division of the State Bar of Texas
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