SUSTAINING MEMBER PROFILE
Rydman Record Retrieval
By: Paco, Chief of Security
 It is hard to believe Mom is entering her 10th year in business … WOW!!! All she wanted to do was make enough money to make her car payment. AND look at her now … offices statewide. All of those years in law firms taught her the right way to fetch things as quickly as possible, and not to say “no”. Those skills, a $6,000 loan from my grandmother, and a credit card were the humble beginnings of RRR. A table top copier with NO SORTER along with Daddy, a rapid-fire Bates labeler, has turned into a hugely successful business with copiers and fax machines Mom and I cannot even operate. I get lots more love now that Daddy no longer has to Bates label. I would, however, help Bates label … if only I had thumbs!
RRR and I are grateful for the most wonderful, loyal staff, most of who came from the legal field themselves, some having over 20 years legal experience. Everyone takes pride in their work and tries very hard to accommodate all of our clients’ needs. They strive to develop a special relationship with each client to ensure that we can take care of them, no matter how difficult, convoluted, or last minute those needs may be. You can take my word that RRR employees will take care of you … I should know because they do a fine job of taking care of me when I need TLC.
Although Mom started out with a specialty in record retrieval by deposition on written questions and requests by authorization, I told her she really needed to expand our services and, taking my advice, RRR has included document retrieval from court houses, governmental agencies, etc. all over the State of Texas. As Chief of Security I oversee all Process Service, another suggestion of mine. To round out these specific services associated with discovery, recently RRR added court reporting and all the bells and whistles that go along. Earlier this past year some folks who really rock in the techno world came on board and have enhanced our awesome database, as well as, our ability to offer all kinds of technology support to our clients (including on-line weblinks for clients and opposing counsel in multi-litigation cases who need unlimited global access to records and transcripts).
While I cannot take all of the credit for what RRR is today, I am very proud of what it has become. The legal community has been very, very good to Mom over the last 30+ years and to RRR over the past 10 years. For that we are both very thankful because now Mom can afford unlimited doggie cookies! It is folks like you that keep RRR in business. THANK YOU!
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